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Interview Process
What to Expect During Your Interview
Applying is just the beginning. Your next opportunity may be just around the corner! If you're invited to interview, this guide will help you know what to expect and how to put your best foot forward.
Interviewers are looking for clear communication, relevant experience, and a positive, professional attitude. Don’t worry about being perfect. Focus on being authentic and prepared.
Scheduling the Interview
Once you’ve applied, watch your inbox and voicemail regularly. Respond promptly to ensure you don’t miss your opportunity—interview times can fill quickly.
- You’ll be contacted via phone or email to set up a time.
- Be sure your contact information is up to date.
- Check your spam folder.
What is a structured interview?
In a structured interview, each candidate is asked the same set of questions in the same order. These questions are designed to assess the knowledge, skills, and abilities (KSAs) or preferred qualifications (PQs) needed for the role.
This process may feel different from interviews you’ve experienced before. It’s more formal and focused, with less small talk. Interviewers may take notes as you speak, which can lead to occasional pauses or silences. Don’t let that throw you off!
The good news? You’re being evaluated based on what you know and how you can contribute—not your connections or alma mater. So take a deep breath, stay focused, and let your experience shine.
Interview Format
If your interview is virtual, test your technology ahead of time and find a quiet space. Whether your interview is online or in person, plan to arrive early and dress professionally.
- Interviews may be held in person or virtually (via Webex or phone).
- Instructions will be provided in advance.
What You'll Be Asked
Use the STAR method—Situation, Task, Action, Result—to structure your answers.
- Questions focus on your experience, skills, and alignment with the role.
- Behavioral interview questions are common ("Tell me about a time when...").
What to Prepare
Reviewing the job posting beforehand will help you highlight the most relevant experiences.
- Know the job title and agency you're interviewing with. Prepare to ask some questions at the end of the interview.
- Prepare to discuss detailed examples of your experience.
After the Interview
Sending a polite thank-you email is a good practice. It shows appreciation and reinforces your interest in the role.
- You may be asked for additional materials or follow-up interviews.
- Be patient. The hiring process can take several months.
- You’ll be notified by phone or email about the final decision.
- Continue checking your email (and spam folder) regularly, and make sure your voicemail is set up. You don’t want to miss an offer or next step!